Thank you for shopping with us at Image Marketing. Below is our fulfillment policy outlining how we handle order processing, shipping, delivery, and returns.
Processing Time: All orders are processed within [1-2] business days. Orders are not processed or shipped on weekends or holidays.
Shipping Methods: We offer standard, expedited, and overnight shipping via UPS or FedEx.
Production Times: These vary based on the product and the factory where the products are produced. Please contact us for production times on the specific products of interest.
Once your order has shipped, you will receive an email with tracking information.
You can track your order directly through the carrier’s website or through your account on our website.
If your order is delayed or lost, please contact us at customerservice@image-marketing.net.
If your package is marked as delivered but not received, we recommend checking with neighbors or your local post office before contacting us.